Telematics solution for machine builders

More transparency, greater efficiency and new digital business models for your machines

Our telematics solution was developed specifically for machine manufacturers and supports manufacturers and producers of mobile machines in the industry in networking their products, gaining valuable usage data and thus opening up new service and business models.

Rely on over 20 years of experience in the mechanical engineering industry

Customers
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networked units
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Made in Germany

Tapping into new digital business models

Using real machine data for product optimization

More efficiency in after sales service

Producers

Your challenges as a mechanical engineer

As a manufacturer of mobile machinery, you face complex technical, organizational and regulatory challenges. Thanks to our many years of experience in mechanical engineering, we know them inside out - and we know how to master them. These include

Lack of transparency after delivery

No direct insight into how, where and under what conditions machines are actually used

Complex error analysis

Fault diagnosis is often only possible on site - resulting in long downtimes and high service costs

Missing usage and field data for product optimization

Valuable sensor data cannot be systematically recorded, evaluated and fed back to development and quality assurance

No direct line to the end customer

Dependence on the dealer network makes it difficult to offer additional digital services or to act proactively

Lack of differentiation in competition

Machines often offer similar basic technical functions, while digital added value is missing as a USP 

Regulatory hurdles and cyber security

Increasing requirements for data protection, access control and protection against manipulation complicate digital offerings

We understand these challenges and offer a solution that helps you to future-proof your products and open up new market opportunities.
Solution

Your benefits with our telematics solution

Our solution supports you in mastering your key challenges in mechanical engineering and opens up new opportunities for efficiency, transparency and digital business models:

Transparency over the entire life cycle

You always know where and how your machines are being used - for informed decisions and better customer support

Faster problem solving

Downtimes and service costs are minimized because you can identify problems early and solve them in a targeted manner

Data-based product improvement

Real application and performance data can be continuously incorporated into your development and quality assurance 

Direct access to the end customer

Strengthen customer loyalty and service quality with your own digital offerings - independent of the dealer network

Competitive advantage through digital added value

Differentiate your machines from those of your competitors with innovative, data-driven services with real added value

Security and compliance right from the start

Meet regulatory requirements and reliably protect machines and customer data

Shorter implementation time
- 0 %
Instead of 2-4 years for an in-house development, typically only 3-6 months until launch
avoidable development costs
0
Costs that machine manufacturers would typically have to invest in the in-house development of their own telematics platform
Amortization period
0 months
Thanks to digital services, our telematics solutions pay for themselves on average after 18-24 months
Test package

Secure a free 30-day trial package

Up to 3 telematics trackers for your machines - test them completely free of charge and without obligation!
Only a limited number available - secure your package now!
Company

What sets us apart as a telematics provider

These unique selling points make us the preferred partner for manufacturers of mobile machines:

Industry-specific expertise

Over 20 years of experience in the digitalization of mobile machines - we understand your products, processes and requirements from workshop to IT

Scalable solution

Start with a pilot project and grow seamlessly to a globally networked machine fleet without changing systems - our pricing model scales directly with the number of your networked units

Future-proof technology

Modular, updatable and continuously developed - you automatically benefit from the latest functions and security standards without any additional effort

Made in Germany & GDPR-compliant

100% legally compliant operation on German servers. Meets current and upcoming requirements, such as the Cyber Resilience Act and other relevant industry and data protection standards

Modular system design

Open interfaces, flexible architecture and form-fit-function compatible hardware ensure maximum compatibility and investment security

Complete solution from a single source

Hardware, software and service perfectly coordinated instead of individual components from different providers - this reduces complexity, saves resources and speeds up your projects

Open ecosystem

Standardized interfaces (REST / OpenAPI) enable easy integration into your PLM, service and ERP systems - allowing machine and diagnostic data to flow seamlessly into your existing processes

No Code Frontend

Build and configure individual dashboards, workflows and views without programming effort - quickly, flexibly and also for non-technical users

Fast proof of concept

Launch projects in no time and test new digital services or functions with minimal effort - ideal for pilots and market launches

Multi Tenancy

Operation of a single platform instance for multiple dealers, regions or customer groups - with clear data and rights separation for maximum security and efficiency

White label solution

Fully customize the platform to your corporate design - from the logo to the color scheme - and use your own company domain for a consistent brand experience

Certified and awarded

Multiple award-winning hardware

IP68 and IK07 protection classes

Certified hardware portfolio

Contact

Arrange a free demo

Experience the advantages of our telematics solution in a non-binding online demo!
Complete package

A solution that connects everything

Modern Drive Technology connects your machines ex works - from robust telematics units to the powerful IoT platform and customized services. This allows you to create the basis for digital added value, efficient service processes and data-driven product development - all in an integrated complete solution.

Hardware

Robust telematics units for OEM use

Software

IoT platform machines.cloud for service, development and customer loyalty

Service

Support from development to rollout

Hardware + software + service = your complete OEM solution

Robust, factory-integrated telematics units, a scalable IoT platform and tailored support - all perfectly coordinated to equip your machines with digital services, optimize service processes and gain valuable usage data for development and quality assurance.
Features

The functions in detail

From device management to branding - our platform offers all the functions you need to network and control your machine fleet ex works and provide your customers with digital added value. Each function is tailored to the requirements of mobile machine manufacturers and can be flexibly adapted to your individual needs.

Branding module

Design platform, dashboards and menus in your own brand identity - without any programming effort

Widget library

Customize dashboards flexibly by choosing from a variety of ready-made widgets for visualizing machine and sensor data

User administration

Client and role-based administration for plant, dealers and end customers - with clear assignment of rights and GDPR-compliant organization

Prefabricated workflows

Define rules and triggers to proactively start service processes, create tickets or send notifications

Device management

Central management of all machines networked ex works - including configuration, firmware status and assignment to dealers or end customers

Software updates

Distribute new firmware and software versions centrally and remotely to your machine fleet - securely, quickly and predictably

Remote diagnosis

Detect and analyze machine problems remotely - without on-site intervention and with access to real-time and historical data

Alerts

Be automatically informed about faults, limit value violations or critical states - via platform, email or API

CAN configuration

Capture, configure and interpret CAN bus data directly in the platform without additional tools or programming effort

Protocol

Log all changes and actions at user and device level - for maximum transparency and traceability

Simulators

Test and validate functions, workflows and integrations with simulated machine data - without interfering with real devices

Data evaluation

Evaluation of usage and condition data of your machines for service optimization, quality management and product development

All applications can be seamlessly combined and managed via the standardized machines.cloud platform.

Hardware

The right hardware - robust, modular, can be integrated ex works

Network mobile machines ex works - with telematics modules from STW that fit perfectly into your OEM production process in terms of interfaces, connectivity and reliability.

Telematics data module TCG-4

Powerful connectivity module with extensive interfaces, embedded Linux and robust design - ideal for demanding OEM applications.

Telematics data module TCG-4 lite

Cost-efficient telematics module with 4G/LTE, Linux operating system and CAN bus connection - high-performance edge functions in a smaller form factor.
Test package

Secure a free 30-day trial package

Test up to three telematics modules for your machines completely free of charge and without obligation!

Only a limited number available - secure your package now!
Testimonials

What our customers say

Trust in the experience of over 100 satisfied customers

Thanks to the machines.cloud and STW hardware, we were able to implement real-time monitoring of our machines - including a live data channel with a second-by-second display for parameters such as NOx values, fill levels or error messages.

Jan Ebbing

Former Managing Director
HJS Emission Technology GmbH & Co. KG
As a manufacturer, machines.cloud enables us to create customized IoT solutions - with flexible hardware connectivity, configurable dashboards and powerful role and rights management.

Dominik Schmidt

Telematics service engineer
TII SCHEUERLE
Satisfied customers
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Installed trackers
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Years of experience
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Availability
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Contact

Request a free demo & exclusive test package

Your first step towards networked machines ex works

Experience how our telematics solution makes your machines fit for the digital future straight from the factory. Request a non-binding online demo and discover how you can equip your products with value-added services, optimize service processes and gain development data.

Optional - the free 30-day trial package:

FAQ

Frequently asked questions

Here you will find answers to the most important questions about our telematics solution
Telematics is the combination of telecommunications and IT. Our telematics solution continuously collects data via GPS trackers and sensors on your vehicles and machines. This data is transmitted in real time to a central platform, where it is analyzed and displayed in clear dashboards. This gives you a complete overview of locations, operating hours, fuel consumption and much more.
Our telematics solution can be used universally and can monitor practically all types of construction vehicles and machines: Excavators, cranes, wheel loaders, trucks, transporters, skid steer loaders, rollers, dumpers and much more. Small devices and tools can also be equipped with special trackers. Installation is quick and uncomplicated.
Installing the hardware usually only takes 15-30 minutes per vehicle or machine. The trackers are simply connected to the power supply or, in the case of smaller devices, attached magnetically. The software setup and training of your employees usually takes place on the same day. You can view and use the first data after just a few hours.
We offer our telematics solution at transparent monthly flat rates based on the number of monitored properties. There are no hidden costs or long-term contract commitments. The hardware is provided free of charge. We will be happy to provide you with a customized offer based on your specific requirements.
Data protection and data security are our top priority. All data is transmitted in encrypted form and stored in German data centers that meet the highest security standards. We are GDPR-compliant and subject to strict German data protection regulations. Your data belongs to you and will never be passed on to third parties.
Of course! We are happy to offer you a free test package for 30 days. You will receive the complete hardware and can test all functions without obligation. This allows you to see the benefits for yourself before you make a decision. Simply contact us for your personal test package.
We offer you comprehensive support from installation to ongoing operation. Our German-speaking support team is available to you by phone and email. You also have access to our online help area with instructions and video tutorials. For larger installations, our technicians are also happy to visit you on site.
Yes, our trackers also work without a WLAN connection. They use the mobile network (2G/3G/4G) for data transmission. The SIM cards are already integrated in the trackers and the mobile network costs are included in our service packages. Even in remote areas with weak mobile phone reception, the data is temporarily stored and transmitted as soon as reception is available again.