Privacy
You are responsible for personal data on MACHINES.cloud —such as location or driver data—and we act as the data processor. The data processing agreement pursuant to Article 28 of the GDPR is Appendix 3 of our EULA V2.5.
As of October 28, 2026 · EULA V2.5
Place of Processing
Your tenant’s data and backups are stored at Amazon Web Services in Frankfurt am Main. Platform operations and support are also provided from third countries, in each case under standard contractual clauses or an adequacy decision. The storage location will only be transferred outside the EU and the EEA with your consent (Appendix 3, Section 2.3).
Subcontractor
Appendix 3, Section 16 lists all subcontracted processors; for the platform, it refers to the platform’s published list. We will provide 30 days’ notice of any new subcontracted processors on our end, and we will notify you of any changes regarding the platform as soon as we become aware of them.
Measures
Tenant isolation per tenant, encrypted transmission, encryption of data at rest on the platform, audit trail logging, daily backups. The complete description can be found in Appendix 3, Section 15, and we will send it to you upon request.
Personal Use
We use your data to operate, secure, and troubleshoot MACHINES.cloud . For further development and statistical purposes, we use personal data only in anonymized or aggregated form (Section 19.3).
